Privacy Policy

At AuditNova, we are committed to protecting your privacy and maintaining the confidentiality of your personal and financial information. This Privacy Policy explains how we collect, use, protect, and handle your information when you use our financial audit services.

1. Information We Collect

Personal Information

When you request our audit services, we may collect the following personal information:

• Full name and business title
• Phone number and email address
• Business name and address
• Industry and business type
• Audit service requirements and preferences

Financial Information

During the audit process, we may access and review:

• Financial statements and records
• Bank statements and transaction records
• Tax documents and compliance records
• Internal control documentation
• Supporting financial documentation

Technical Information

When you visit our website, we automatically collect:

• IP address and browser information
• Pages visited and time spent on site
• Referring website information
• Device and operating system details

2. How We Use Your Information

We use your information for the following purposes:

• Audit Services: To provide comprehensive financial audit services and generate audit reports
• Communication: To contact you regarding your audit request and provide updates
• Compliance: To meet Canadian regulatory requirements and professional standards
• Quality Assurance: To ensure the accuracy and completeness of our audit services
• Legal Obligations: To comply with legal and regulatory requirements

3. Information Sharing and Disclosure

We maintain strict confidentiality of your information and only share it in the following circumstances:

Professional Requirements

• With certified audit team members working on your file
• For quality review purposes as required by professional standards
• With regulatory bodies when legally required

Third-Party Service Providers

We may share limited information with trusted service providers who assist in:

• Secure document storage and management
• Communication and scheduling services
• Technology infrastructure support

Legal Requirements

We may disclose information when required by:

• Canadian federal or provincial law
• Court orders or legal proceedings
• Regulatory compliance requirements
• Protection of our legal rights

4. Data Protection and Security

We implement comprehensive security measures to protect your information:

Technical Safeguards

• SSL encryption for all data transmission
• Secure, encrypted data storage systems
• Regular security audits and updates
• Multi-factor authentication for team access

Physical Safeguards

• Secured office facilities with controlled access
• Locked filing systems for physical documents
• Secure disposal of sensitive documents

Administrative Safeguards

• Professional confidentiality agreements
• Regular team training on privacy practices
• Clear data handling procedures
• Limited access on a need-to-know basis

5. Data Retention

We retain your information according to professional and legal requirements:

• Audit Documentation: Minimum 7 years as required by Canadian auditing standards
• Client Communication: 5 years for service delivery records
• Website Data: 2 years for analytics and improvement purposes
• Marketing Communications: Until you opt-out or request removal

6. Your Privacy Rights

Under Canadian privacy law, you have the right to:

• Access: Request copies of your personal information we hold
• Correction: Request correction of inaccurate information
• Withdrawal: Withdraw consent for marketing communications
• Portability: Request transfer of your data in standard formats
• Complaints: File complaints with privacy commissioners

7. Cookies and Website Technologies

Our website uses cookies to enhance your experience:

• Essential Cookies: Required for website functionality
• Analytics Cookies: Help us understand website usage patterns
• Functional Cookies: Remember your preferences and settings

You can manage cookie preferences through your browser settings. For more information, please see our Cookie Policy.

8. International Data Transfers

Your information is primarily stored and processed in Canada. If we need to transfer data internationally, we ensure appropriate safeguards are in place, including:

• Adequacy decisions by Canadian authorities
• Standard contractual clauses
• Certification schemes and codes of conduct

9. Updates to This Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. We will notify you of significant changes by:

• Posting updates on our website
• Email notification for material changes
• Including notification in our service communications

10. Compliance with Canadian Privacy Laws

This Privacy Policy complies with:

• Personal Information Protection and Electronic Documents Act (PIPEDA)
• Provincial privacy legislation where applicable
• Professional auditing standards and regulations
• Canadian Anti-Spam Legislation (CASL)

This Privacy Policy is designed to help you understand how AuditNova collects, uses, and protects your information. We are committed to maintaining the highest standards of privacy protection while delivering exceptional audit services to Canadian businesses.